Frequently Asked Questions

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Frequently Asked Questions

We do not have a minimum order quantity requirement. We are able to fulfill orders for as little as 1 machine.
Our company exclusively accepts TT, and we require an advance payment of 30% to 60%, depending on the size of the order. The remaining balance must be settled prior to the shipment of the goods.
Yes, you can personalize the items with your logo or brand name. We offer a lot of color options, and you can pick one from our color board.
Yes, we do ship internationally. It typically takes about 4-6 weeks to receive your brick machine order. If you have any special requests or need the machine sooner, please contact us and we will do our best to accommodate you.

If you have any questions about the status of your order, you may call us directly or send your inquiry on our website. Don’t worry, we will send you product pictures and package pictures to keep you updated.

Typically, our warranty period is one year for most machines. However, for certain special machines, the warranty period may range from 3 to 6 months. In the event of a warranty claim, we will provide replacement parts only. Any other charges associated with the repair or replacement of the machine will be the responsibility of the customer.
The production capacity of a brick making machine can vary depending on several factors, such as the machine’s specifications, the size and type of bricks being produced, and the production process used. The actual number of bricks that can be produced with one machine may vary widely.
If the machine is not working properly, some things to check include the electrical system, the hydraulic press, the dies, and the upper and lower beams. You may contact us through our phone number or send us a message on our email or website. Our technician will help you troubleshoot your machine through a remote video.
It is generally recommended to oil your machine once a week. This will help keep the moving parts lubricated and in good working condition.
We can provide replacement parts for your brick machine. All you need to do is send us the model number and type of the machine, and we will send you a list of available parts.
Our brick making machines are easy to operate. The average person can usually learn how to use one in just a few days. However, it is always a good idea to read the instructions before trying to operate any machinery. This will help you to avoid any potential accidents or injuries.

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